If you live in an area with extreme conditions, protect your paper supply by storing it in a plastic airtight container. Document prints black when it should print color. Power surge might have affected the product. If the wrong printer driver is selected during software installation, toner marks or smears might show on the printed page. Software program might interpret extremely light colors as white or extremely dark colors as black. Using controls, making adjustments, or performing procedures other than those specified in this user guide might result in exposure to hazardous radiation. Using Cartridge out override can result in unsatisfactory print quality.

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Suport process can take several minutes depending on the number of warranties being checked. Click Applyclick OKand then close the Properties window.

Blinking Lights on the HP Color LaserJet CP and CP Printers | HP® Customer Support

Press the Power switch to turn off the product. Clear the jam from the fuser area. If you are still experiencing print quality issues, see the next solution. Click the EconoMode check box to clear it.

Modify your browser’s settings to allow Javascript to execute. Move the product away from drafty locations such as open windows or doors, or air conditioning vents. Issue The product is out of paper. Supporrt any low or empty cartridges Follow the steps in the animation to replace a print cartridge.


HP Color LaserJet CP1215 Printer Troubleshooting

Press the Resume button On the product control panel, press the Resume button. HP recommends that the number of printed pages per month be within the stated range for dp1215 device performance, based on factors including supplies replacement intervals and device life over an extended warranty period. Solution Open the front access door completely. Not sure which drivers to choose?

Didn’t find what you were looking for? The restore does not reset the serial number and the page counts. If these steps resolved the issueyou do not need to continue troubleshooting.

Clear the jam from the output tray Open and then close the rear door to clear the error light. Control panel lights and buttons. Please return to the product information page and verify the numbers provided or try again later. Do not touch the imaging drum on the bottom of the print cartridge. gp

HP Color LaserJet CP Support – HP Support Community –

A list of troubleshooting and maintenance options opens. See your browser’s documentation for specific instructions. Make sure that all the print cartridges are installed and secured in their color-coded slots. Select all Deselect all. This page requires Javascript. Paper type is too thin, too textured, or too moist. A Configuration and a Supplies Status page print.

Solutions If you are experiencing any of the print quality issues listed in the tables, the following solutions can help resolve sipport issues. Select your desired files and a list of links will be sent by email. Microsoft Windows Vista and Vista bit.


Modify your browser’s settings to allow Javascript to execute. You can use a built-in cleaning mode to remove the buildup from the inside of the product and correct the print quality issues. It has become obvious to me after my second HP printer to experience this planned obsolescence, that we should look elsewhere instead of supporting cp1125 shareholders who spuport from this company’s dubious tactics to hide behind the catch all excuse of newer operating systems that are more than capable of supporting such devices if HP would take the time to support their hardware.

HP Color LaserJet CP1215 Printer How to

If you did not install the full software when you installed your product, right-click the following link to go to the Software and Drivers page to download and install it cpp1215. If the product icon does not appear with a checkmarkright-click the product icon, and select Set as Default Printer.

Colors on the computer monitor might differ from the product output.