The single installer worked for fingerprints right away. Save my name, email, and website in this browser for the next time I comment. The driver link posted for the e works beautifully on the Latitude XT2 as well. Seemingly I need to install a driver but where do I go to find the driver? Since this is a new laptop, I suggest you call Dell support for assistance. I did a lot of research on this and tried installing multiple softwares with no luck. This will take you set by set through the complete installation and replacement process.

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Try the below mentioned steps and check if it helps: I have tried the computer’s search for an answer but I am not getting anywhere. View All Parts In Stock. We can blind drop ship your orders directly to your customers. Leave this field empty.

Verify Compatibility Confirm this part is compatible with your Dell before you buy. Ships Order in the next When I opened bio-metric device settings in control panel, it was showing unavailable status as below.


I gave up on it.

Getting fingerprint reader working on Dell laptop

Uninstalling will not remove it. Henri von Steen Replied on August 1, I have bought a Dell Precision M and I was struggling with the same problems.

Hello Henri, Thank you for your interest in Windows 10! Just send it back within 30 days of purchase date in original packaging to receive money back.

Configure fingerprint login Dell laptop

Furthermore, I have no password. No desktop or task tray icons will be placed onto the system by default. Send In Your Dell Laptop. Recent Posts Windows crash dump location memory. See the link for reference: Going to stop Host Services. The single installer worked for fingerprints right away.

Dell really likes ot make it tricky to get the fingerprint reader working when you install Windows from scratch. Since this is a new laptop, I suggest you call Dell support for assistance.

Configure fingerprint login Dell laptop

We cannot accept return requests after 30 days of the purchase date See Complete Details. How satisfied are you with this response? I use a dell latitude e a very good laptop by the way, d6520 to reinstall windows 10 and it wiped a lot of programs.


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Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Dell Latitude E You Can Call Us At The easiest way to find drivers for your laptop is enter the Tag from the Dell label at the following web site. Next, I uninstalled and installed the driver software. I don’t think my laptop camera complies with windows Hello’s requirements no “Hello” on my system I can findbut why is there no option to setup my built in fingerprint scanner?